Privacy policy

Last Updated: March 2026

Introduction

Solano Jewelers ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect when you visit our website, how we use it, and what rights you have.

By using our website, you agree to the practices described here.

 

What Information We Collect

Information you give us directly

When you fill out a contact form or request an appointment through our website, we may collect your name, email address, phone number, and the content of your message.

 

Information collected automatically

When you visit our website, certain information may be collected automatically. This includes your IP address, browser type, device type, pages visited, and time spent on each page. This information is collected through cookies and similar tracking technologies.

 

Information from third-party platforms

Our website includes embedded content from third-party platforms, including Google and Instagram. These platforms may collect data about your visit independently and in accordance with their own privacy policies.

 

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and appointment requests
  • Provide the services you have asked about
  • Understand how visitors use our website so we can improve it
  • Send follow-up communications related to your inquiry, where applicable
  • Comply with any applicable legal obligations

 

We do not sell your personal information to any third party.

 

Cookies and Tracking Technologies

Our website uses cookies, which are small text files stored on your device, to help us understand how visitors interact with our site and to improve your experience. You can instruct your browser to refuse cookies or alert you when cookies are being sent. If you choose to do so, some parts of our website may not function as intended.

 

Third-Party Service Providers

We work with trusted third-party service providers who help us operate our website, manage appointments, and communicate with you. These providers may access your personal information only to the extent necessary to perform their services on our behalf and are required to keep that information confidential.

 

Third-party services that may be active on our site include:

  • Google for reviews, maps, and website analytics
  • Instagram / Meta for embedded content and social features
  • Booking or scheduling software for appointment management
  • Marketing service providers who assist with website performance and digital marketing on our behalf

 

Each of these third parties operates under its own privacy policy. We encourage you to review their policies independently.

 

Your Privacy Rights

California residents have certain rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to request access to the personal information we collect about you, the right to request correction of inaccurate information, and the right to request deletion of your personal information.

 

To make any such request, please contact us using the details at the bottom of this page. We will respond within a reasonable timeframe and in accordance with any applicable legal requirements.

 

We do not sell your personal information, and we will not discriminate against you for exercising any of your privacy rights.

 

Data Retention

We retain personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required by law. Inquiry and appointment data is kept for a reasonable period to allow us to follow up and maintain basic service records.

 

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before submitting any personal information.

 

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable requirements. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

 

Contact Us

If you have any questions about this Privacy Policy or would like to make a privacy request, please contact us:

Solano Jewelers

61 Lafayette Circle, Lafayette, CA 94549

(925) 444-0606